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Trang chủ Công nghệ Vietnam - Shopping Info
Sep12
Giới thiệu về SaigonTackle
Usually, in contacting us, please use e-mail.
This email address is being protected from spambots. You need JavaScript enabled to view it.

When you require urgent contact, it can call to us.
For direct inquiries please call Mr, Tú Hoàng at TEL: +84 0938 952 468 or +84 08 6274 8574 during office hours:
Mon-Fri [10:00-17:00] Sat. Sun and holiday[closed]
You can also fax to us at +08 39-333-109 .
Our company strictly abides to the Japanese trading law that states all selling price must be indicated for every item being sold to the public.
*For overseas purchases, please note that shipping cost will have to be absorbed by the customer.
*All goods sold are non refundable.

Showroom
29 Ngô Thời Nhiệm, Phường 6, Quận 3
Thành phố Hồ Chí Minh
Vietnam
Vietnam - Shopping Info Ngày đăng: Sep 12, 2012 08:48:49
Chính sách mua hàng
Warranty and return policy

Initial defection: 
We will replace tackles with initial defection, and please contact us within 7 days of receipt.
If you've used the tackles, we may not guarantee the free replacement to the damage.

Return policy
Restrictions of returned goods and exchange
1 Please offer within seven days to us after receiving packing, if you want to return the goods.
2 We refuse the returned goods of the used item.
3 We refuse return of an item without the selling condition.
4 You have to pay all costs required for returned goods.
5 We will not repay shipping charges and handling charge.
6 We will deduct a remittance charge from refund.
7 We will repay, after receiving returned goods.
8 We will repay by Japanese yen balance, when payment of you is except the Japanese yen.
9 The rate applied to refund is an international rate of refund that day.


When goods are exchanged
1) Shipping fee (From You, To Us) Please pay.
2) Shipping fee (From Us, To You) Please pay.
3) Even if the difference arises, we cannot repay the difference.
4) When returning the item sent by free shipping., we bill to you shipping charges.
5) When returning the item sent by discount shipping., we bill to you difference of shipping charges.
6) Please be sure to write it to an invoice as "returned goods".
If a customs duty is required of us from a Japanese customhouse, We will not receive packing.
The packing will be returned to you.


 
Vietnam - Shopping Info Ngày đăng: Sep 12, 2012 08:43:07
Những câu hỏi thường gặp
Customer
registration		 Shopping Pay Sum total
       
Shipping
EMS, FedExm
Registered...etc		 Yahoo! JAPAN
Auction 		Parts/Repair Tackles
       
Other      
       

 
Customer registration
Customer registration method   This is how to register with our website.
http://www.plat.co.jp/english/nagasaki.htm
The error at the time of
customer registration		   Please check the following error about your registration .
1)　You have to fill something on "Required" space, when you register.
2)　When you put your Date of Birth, Please correct turn.
　　　If your Date of Birth is 7th/November/1970, you have to fill "11/07/1970.
3)　When you put password, It should be five or more characters.

<Important>
Our system cannot display a part of Latin alphabet correctly.
Please use English character Only.
    Top

How-to shopping
How-to shopping   You have to register with our website first.
Otherwise, you cannot order through our website.
Please click the following URL.
http://www.plat.co.jp/shop/catalog/default.php?language=en
This is how to register with our website.
http://www.plat.co.jp/english/nagasaki.htm
    Top

Shipping cost / Sum total
I want to know Sum total.   Total price = [Goods price] + [Shipping charge] + [Handling charge]

[Goods price]
Please refer to our website.
http://www.plat.co.jp/shop/catalog/default.php?language=en

[Shipping charge]
The method of shipping is different by the kind of Merchandise.
We decide the best shipping method from our side .

[Handling charge]
Packing materials, Insurance, etc
Shipping details   We decide the best shipping method from our side .

1)Airmail shipping
It is cheapest shipping method .
Limit weigh is up to 2000g.(Except Printed matter, magazine, etc)
But it does not hold insurance.
Furthermore, arrival of goods much takes time than EMS.
We usually use this shipping method when the total cost less than 1000JPY.

Registered mail and Air Mail (Small-Packet)
In the case of shopping of less than 5000 YEN.
http://www.plat.co.jp/english/send/Registered.html



2)Registered mail shipping .
It is 2nd cheapest shipping method .
it hold insurance up to 6000JPY.
Arrival of goods takes time than EMS.
We usually use this shipping method when the total cost between 1000JPY to 6000JPY.

Registered mail and Air Mail (Small-Packet)
In the case of shopping of less than 5000 YEN.
http://www.plat.co.jp/english/send/Registered.html



3)EMS shipping .
We think it is the best way .
We mostly use this shipping method .
It is safe, fast, and economical method .
Of course it has insurance .

EMS. Shippng cost./ 150cm or less of packing length.
http://www.plat.co.jp/english/send/ems.htm



4)FedEx,DHL UPS other shipping .
When the packing length more than 150cm, we use this shipping method .
So we usually use this shipping mentod when we have to ship 1 piece rod.
But it is very expensive although it usually reach to customer in 3-4 business days .

UPS, FedEx / Packing length 150cm or more.
http://www.plat.co.jp/english/send/world.htm
What is a register?   We sometimes ship Merchandise by Registered mail .
Tracking search system is impossible for Registered mail .
It is like a simple reference number.
We will guarantee all of your payment , even if baggage is lost in the middle of transportation.
Please don't worry about it .
Delivery time
EMS, UPS, FedEx		   You usually can receive goods in 7 business days after shipping from Japan .
However, it may be overdue because of inspection of customhouse in your country.
All we can do is only waiting.
Please understand this situation .
If you are waiting for a long time, please contact us once .

<Reference>
EMS : about 4 business days to 2 weeks
Cargo (FedEx,UPS etc) : 3 business days to 2 weeks .
Delivery time
Registered mail
Air Mail (Small-Packet)		   Registered mail : about 7 business days to 3 weeks
Airmail : about 7 business days to 3 weeks
    Top
 

Pay
A PayPal invoice does not come.   We will send the invoice to you after we receive your on-line order .
The shipping charge is calculated after we receive your on-line order .
Please wait for the formal Invoice from us for a while .
If you have no e-mail from us in a few days, please contact us .

You will receive mail including a PayPal link.
About a credit card   Our credit card payment system has tied up with ZEUS credit card settlement service.
ZEUS customer supports correspond 24 hours a day, 7days a week.
Please contact to Zero customer support.
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone number 81 3-3498-6200 (or +81 03-3498-6200 )
Credit card privacy   We cannot know your credit card information.
We can know only your name and e-mail address.
This can be called system safe for a customer.
Your credit card information which was not received this time is not used.
Please be not worried.
The credit card in USD, EUR   About "The difference in the indicated price by the difference of a rate ".
As you know , a rate changes every day.
We apply to a credit card company by Yen balance.
Therefore, it is paid from your credit card by the exchange rate which a credit card company uses.
It may differ from my Invoice.
Please understand the situation beforehand.
Bank transfer   We will send the invoice to you after we receive your on-line order .
Please wait for the formal Invoice from us .

The account only for Japanese Yen, EUR, and US$.
[Banking information required for telegraphic transfer]

PAYING BANK [MIZUHO BANK, LTD.]
SWIFT CODE [MHBKJPJTOSA]
A/C WITH BRANCH [NAGASAKI BRANCH]
A/C No. [679-1578963]
A/C NAME [FISHING SHOP OGAWA TOSHIROU OGAWA]
BANK CODE [0001]

Plarse always quote our Bank's branch name and our account number in your future remittance to us.
The minimum of bank transfer   Less than a total of 50000 YEN of items cannot be paid by bank transfer.
International postal money order   We will send the invoice to you after we receive your on-line order .
Please wait for the formal Invoice from us .
But pease check first whether you can pay it from your country .


[The delivery address of the international money order]
[Name] Fishing shop OGAWA. Attn Toshirou Ogawa
[Postal code] 850-0995
[Address] Hirayama machi 1096 Nagasaki city JAPAN
[Telephone] +81 95-878-1301

It is not WesternUnion.
Please check that this is International postal money order (pink color sheet).
This is not money order (green color sheet)
    Top
 

Yahoo! JAPAN Auction
I heard that it could bid at a Yahoo Japan auction.   About Japan Yahoo auction
We can offer a bid instead of you.
However, be careful of the following item.

1) Winner bid : The price which you presented.
2) Handling charge : A commission for us to pay to a seller (JPY200---JPY550)
3) Shipping charges : Shipping charges for a seller to ship to us (It different with items.)(From at least JPY300)
4) Our commission : 10% ( It is 10% to the above-mentioned item of 1 to 3.)
5) Shipping charges : From us to you.
6) Handling charge : It different with how to pay you.

Since various commissions are required, if you want to buy it at a low price, requesting to us is unsuitable.
However, if you do not make a charge a problem, we can offer a bid instead of you.
    Top
 

Parts / Repair
I want to order parts.   Please contact me by e-mail .
It is helpful if you know the formal model name, parts number .
If you cannot see the schematic, we can send it by e-mail .
Unfortunately , oversea model cannot be supplied .
The delivery schedule of the order containing parts   The parcel is shipped on Friday, when the order has include reel parts.
Delivery of the parts from makers is 1 time per week.
It is shipped to Wednesday every week and arrives on Friday to our shop.
In order to be shipped to Wednesday, an order must be placed by Tuesday.
I want to repair a reel.   You can send your reel back to us .
Please contact to us by e-mail .
This email address is being protected from spambots. You need JavaScript enabled to view it.
After we receive your reel, we will ship it to the factory of the maker .
If the maker find some problem inside the reel, they will repair or exchange some parts .
We will know the repair cost at that time .
The repair cost of a rod   Almost Japanese rods have guarantee .
It is valid in 1 year after you purchase .
If you break a rod, you can exchange the part using the guarantee card .
Guarantee price is changed by each rod .
So guarantee is not FREE.
Please understand this situation .
    Top
 

Tackles
What is CI4 ?
SHIMANO.		   CI4 means Carbon, Interfusion, 4 (The number of atomic value).
It is the original new materials of SHIMANO.
The material is famous for the part of bicycle.
It is lighter and stronger than Magnesium.
You can jerk with this reel without tiredness.
What is ZAION ?
DAIWA		   When it says simply, it is high-density carbon resin.
Other Material is as follows.
Aluminum ......Rigidity is No. 1 and easy to processing.
It is hard to corrode it.
Magnesium .....It is light and hard.
But it is easy to corrode it.
Commodity plastics .........It is not corroded.
Cost performance is No.1

The rigidity of ZAION material is as strong as Aluminum and Magnesium.
Carbon resin is contained in this material .
It holds intensity equivalent to a metal body.
Furthermore, it is lighter than Commodity plastics.
DAIWA's Reel Gear   Digi gear : The gear produced in digital analysis (Catalina)
Digi gear Ⅱ: have power rather than Digi gear and smooth feeling (Certate,Certate 3500HD)
Hyper Digi gear : same as Digi gear Ⅱ but has more durability (saltiga,Certate Hyper custom)
Machine cut Digi gear Ⅱ: has more power rather than Digi gear Ⅱ and smooth feeling (EXIST)

If we think durability, Digi gear Ⅱ is No.1.
Weak point is "Heavy weight".
    Top
 


Other
I have not received the reply from PLAT.   We usually return e-mail in a day , if you send me an e-mail .
If you don't receive our e-mail, your e-mail may not arrive to us.
Please confirm our e-mail address .
mail/plat.co.jp
Or you may block our reply e-mail from your side .
Please check a setup of your e-mail system.
Codice Fiscale   Codice Fiscale (16 caratteri), necessario per lo sdoganamento della merce.
     
     
     
     
     
     
     
     
     
Top
 
Vietnam - Shopping Info Ngày đăng: Sep 12, 2012 08:41:41
Giao và nhận hàng
Warranty and return policy

Initial defection:
We will replace tackles with initial defection, and please contact us within 7 days of receipt.
If you've used the tackles, we may not guarantee the free replacement to the damage.

Return policy
Restrictions of returned goods and exchange
1 Please offer within seven days to us after receiving packing, if you want to return the goods.
2 We refuse the returned goods of the used item.
3 We refuse return of an item without the selling condition.
4 You have to pay all costs required for returned goods.
5 We will not repay shipping charges and handling charge.
6 We will deduct a remittance charge from refund.
7 We will repay, after receiving returned goods.
8 We will repay by Japanese yen balance, when payment of you is except the Japanese yen.
9 The rate applied to refund is an international rate of refund that day.


When goods are exchanged
1) Shipping fee (From You, To Us) Please pay.
2) Shipping fee (From Us, To You) Please pay.
3) Even if the difference arises, we cannot repay the difference.
4) When returning the item sent by free shipping., we bill to you shipping charges.
5) When returning the item sent by discount shipping., we bill to you difference of shipping charges.
6) Please be sure to write it to an invoice as "returned goods".
If a customs duty is required of us from a Japanese customhouse, We will not receive packing.
The packing will be returned to you.
Vietnam - Shopping Info Ngày đăng: Sep 12, 2012 08:37:00
Thông tin thẻ tín dụng




We began the credit card attestation by 3-D Secure code.
Thereby, payment can be done quickly safely.

The following credit card is supporting Secure code.
VISA (Verified by Visa),
JCB (J/Secure),
MasterCard (MasterCard SecureCode)


Please change your credit card into with 3-D Secure.
The credit card has the 3-D Secure code. Please check it.
Please ask your credit card company.
Please ask a credit card company about whether your credit card has 3-D Secure code.

Please register secure code to a credit card company, in order to use this system.
3-D Secure is an XML-based protocol used as an added layer of security for online credit and debit card transactions.
It was developed by Visa to improve the security of Internet payments and offered to customers as the Verified by Visa service.
Services based on the protocol have also been adopted
by MasterCard, under the name MasterCard SecureCode, and by JCB International as J/Secure.
3-D Secure adds another authentication step for online payments.
3-D Secure should not be confused with the Card Security Code which is a short numeric code that is printed on the card.



French
3-D Secure est un protocole de paiement sécurisé sur Internet.
Il a été développé par Visa pour augmenter le niveau de sécurité des transactions,
et il a été adopté par Mastercard. Il permet une meilleure authentification du détenteur de la carte
de paiement lors d'achats effectués sur des sites web.
3-D Secure ne doit être confondu ni avec le code secret de la carte bancaire,
ni avec le cryptogramme visuel (3 derniers chiffres imprimés au dos de la carte).


German
3-D Secure ist ein auf XML basierendes Protokoll, das für zusätzliche Sicherheit bei Online-Kreditkartentransaktionen eingesetzt wird.
Es wurde von der Kreditkartenorganisation VISA entwickelt und wird unter dem Namen Verified by Visa angeboten.
Unter dem Label MasterCard SecureCode bietet auch MasterCard diesen Dienst an.
Mit 3-D Secure sollen das Betrugsrisiko und der Ausfall von Zahlungen durch Kartenmissbrauch reduziert werden.
Zudem wird den Shop-Betreibern, die 3-D Secure einsetzen, der Zahlungseingang garantiert.




  About credit card payment.
We may ask you for the following item.


The credit card which you can use
VISA, JCB, Master Card, American Express, Diners Club International

It will be a success, if it jumps to the following page after finishing an order.

It logs in to a credit card information input page automatically at the end of an order.
When it does not jump there, your browser has a problem.
It may be unable to jump in some browsers there.
Action with the "Internet explorer" and "Fire Fox" is checked.
However, action by other browsers is not checked.
   
  When you use a credit card by PLAT for the first time.
1) [Important]
When paying with a credit card for the first time in our web site,
since I can check the delivery address and a name please send either of the following items for the credit card procedure:
1) Your monthly credit card billing statement as a form of verification
000(I want to check only your address and name. You may black mark purchase history, a credit card number, description etc.).
2) Passport.
3) Identification card.
4) Driver's license.
The address written on your credit card billing statement, passport or the driver's license should be the same as the delivery address.

Fax: +81 95-878-8441 or +81 95-878-2132.
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. (It should be scanned or digital camera picture).
Your order can be shipped immediately after receiving these documents.
This request is needed only for the first credit card payment and will be omitted from your next order.
2) We are considering the business tie-up as ZEUS credit card settlement service.
Their system does not receive the order by @yahoo.com.
Please place an order again by your other e-mail address.
*"hotmail.com" can be used.
3) When you pay with a credit card, the goods delivery address must be the same as the address to which a credit card bill is sent.
We deliver only to the address indicated to the credit card use specification.
   
4) About Telephone number : Please include the country code.
   
  Please see a sample picture.(Sample)
[Probably, the use specification sent to you differs from this picture.]

Please send the credit card use specification which you receive to us by fax.

Our fax number : Country number [81] 095-878-8441. or [81] 095-878-2132


When you send the photograph of a credit card use specification by the E-mail, please send to

 
   
  Note
  Even if you complete an order with a credit card, it has not been charged by your credit card yet.
We will charge to your credit card, after checking the schedule to shipment.

Moreover, we will wait for the reply from you, when there is a not available item.
In that case, we will charge to your credit card, after receiving the reply from you.
 





PAYPAL Accept local payments methods
Vietnam - Shopping Info Ngày đăng: Sep 12, 2012 08:35:57
Hướng dẫn đặt hàng




 
We will inform a PayPal invoice and Shipping schedule to you, after receiving the order from you.
It is less than 24 hours. (When day off, it is next business day.)

Please check the E-mail from PayPal. The E-mail includes the link for PayPal payment.


After you make an order complete, it jumps to a credit card information input page automatically.
Details of a page.
If you complete it, the preparation by a credit card to pay will be completed.
At this time, we have not received payment from your credit card yet.
We will charge to your credit card, if the stock and Shipping schedule of an item which were ordered are checked.
Within 24 hours, you will receive an invoice and shipping schedule from us.
(When day off, it is next business day.)


We will inform bank information to you, after receiving the order from you.
Within 24 hours, you will receive an invoice and shipping schedule from us.
(When day off, it is next business day.)
We will ship, after checking the payment from you.
We will ship, immediately after receiving the order from you, if you are our regular customer.

[Important]
Please choose currency other than the Japanese YEN.
If you choose the Japanese yen, we will charge 5000YEN separately as an exchange commission to you.

When your orders are under 50000YEN ($550 or EUR500), we may not accept payment by bank transfer.
When your bank transfer is sent to Japan via some banks, many commissions occur.


We will inform the International postal money order receiver's address to you, after receiving the order from you.
Within 24 hours, you will receive an invoice and shipping schedule from us.
(When day off, it is next business day.)
We will ship, after checking the payment from you.
We will ship, immediately after receiving the order from you, if you are our regular customer.


You can do change, addition, and cancel freely.
If you want to change order details, please send e-mail by 15:00 JST. (Japan Standard Time)


You can check Order Proces at any time.
1) Please log in to PLAT.
2) Please click an Order History from My Account Information.
3) Please click the order which you want to check.

You will receive an Order Proces E-mail, whenever your Order Proces progresses.
You will receive an E-mail, when as follows.
*Order completed.
*Payment completed.
*Shipping completed.
Details are written to the E-mail.


Shipping
We choose the delivery method best for you.
[ The delivery method ]
EMS, Registered mail, UPS, FedEx, DHL.
These delivery methods have Insurance and tracking number.

Air Mail (Small-Packet)
When delivering a magazine, small parts, the cheapest item, etc., Air Mail (Small-Packet) is used.
Although Air Mail (Small-Packet) is witout insurance, it is with PLAT insurance.
When you wish Air Mail (Small-Packet) yourself, it is without PLAT insurance.
 
 
 
 


[Q] I want to order parts.
[A] Please contact us by E-mail first. Please write the name of a reel, a model, and size.
We will send a part drawing to you by a PDF file.
If it is checked, please inform part number and quantity to us.
If you have an order history from us, we will send an invoice to you immediately.
If you do not have an order history, please wait for our advice.
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
 
Vietnam - Shopping Info Ngày đăng: Sep 12, 2012 08:27:56
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Vietnam - Shopping Info Ngày đăng: Sep 12, 2012 08:22:56
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