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Sep 12, 2012 08:27:56

We will inform a PayPal invoice and Shipping schedule to you, after receiving the order from you.
It is less than 24 hours. (When day off, it is next business day.)

Please check the E-mail from PayPal. The E-mail includes the link for PayPal payment.

After you make an order complete, it jumps to a credit card information input page automatically.
Details of a page.

If you complete it, the preparation by a credit card to pay will be completed.
At this time, we have not received payment from your credit card yet.
We will charge to your credit card, if the stock and Shipping schedule of an item which were ordered are checked.
Within 24 hours, you will receive an invoice and shipping schedule from us.
(When day off, it is next business day.)

We will inform bank information to you, after receiving the order from you.
Within 24 hours, you will receive an invoice and shipping schedule from us.
(When day off, it is next business day.)
We will ship, after checking the payment from you.
We will ship, immediately after receiving the order from you, if you are our regular customer.

[Important]
Please choose currency other than the Japanese YEN.
If you choose the Japanese yen, we will charge 5000YEN separately as an exchange commission to you.

When your orders are under 50000YEN ($550 or EUR500), we may not accept payment by bank transfer.
When your bank transfer is sent to Japan via some banks, many commissions occur.

We will inform the International postal money order receiver's address to you, after receiving the order from you.
Within 24 hours, you will receive an invoice and shipping schedule from us.
(When day off, it is next business day.)
We will ship, after checking the payment from you.
We will ship, immediately after receiving the order from you, if you are our regular customer.

You can do change, addition, and cancel freely.
If you want to change order details, please send e-mail by 15:00 JST. (Japan Standard Time)

You can check Order Proces at any time.
1) Please log in to PLAT.
2) Please click an Order History from My Account Information.
3) Please click the order which you want to check.

You will receive an Order Proces E-mail, whenever your Order Proces progresses.
You will receive an E-mail, when as follows.
*Order completed.
*Payment completed.
*Shipping completed.
Details are written to the E-mail.

Shipping

We choose the delivery method best for you.
[ The delivery method ]
EMS, Registered mail, UPS, FedEx, DHL.
These delivery methods have Insurance and tracking number.

Air Mail (Small-Packet)
When delivering a magazine, small parts, the cheapest item, etc., Air Mail (Small-Packet) is used.
Although Air Mail (Small-Packet) is witout insurance, it is with PLAT insurance.
When you wish Air Mail (Small-Packet) yourself, it is without PLAT insurance.

[Q]	I want to order parts.
[A]	Please contact us by E-mail first. Please write the name of a reel, a model, and size. We will send a part drawing to you by a PDF file. If it is checked, please inform part number and quantity to us. If you have an order history from us, we will send an invoice to you immediately. If you do not have an order history, please wait for our advice.

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